ayros independent records label

Terms & Conditions

Terms & Conditions

By accessing as well as ordering from ayros e-shop you agree to these terms and conditions. These terms and conditions apply to all agreements you reach with ayros e-shop. If you do not agree with them, you may not use and access this website.

All products purchased at ayros are delivered sealed. Please note that we will not accept any return where the seal is broken.

PRICES
All prices on ayros e-shop are given in EUR and include Polish VAT. We deliver worldwide and shipping is free of charge. All prices are subjected to change.

DIGITAL AUDIO FILES
You can buy digital audio files versions of the CDs in Mp3 format, encoded at 320 kbps for a very good audio quality. The album (in a compressed ZIP archive) will be available for download after receiving the payment (with PayPal is an automated process and it takes just few seconds). The ZIP archive also includes a PDF document containing booklet essays.

PURCHASES
In order to make purchases through ayros e-shop, you will be requested to register, which means providing us with your personal details and contact information. When ordering items, you will be requested to provide us with your payment details. It is your responsibility to provide valid and correct information and that you are the person referred to in the billing information provided.

If the item you have ordered is out of stock, we will notify you by email and refund your payment within 30 days of being advised that the item has become unavailable.

We reserve the right not to accept your order if we are, for example, unable to obtain authorization for your payment. We also reserve the right to refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion.

DELIVERY
We strive to deliver your purchased items as soon as possible. All orders are processed as soon as the transaction is complete. We ship worldwide with Polish postal service. Estimated shipping time is between 2 and 3 days in continental Europe.

PRIVACY
ayros e-shop respects your privacy. We handle your personal information in a respectful manner. We are responsible for all personal information given to us by you, such as name, address, and other obligatory information needed when registering as well as ordering at ayros. We will not pass any of your personal information to third parties.

We use your email addresses to update you on new products in the Newsletters. The name, postal address and phone number are used when processing orders and delivering merchandise. If you have any questions regarding private policy, do not hesitate to contact us at shop [at] ayros.eu.

RETURN POLICY
ayros e-shop wishes to ensure that you are satisfied with your purchase. If you wish to return an item, you may do so within 14 days from receiving it from ayros e-shop. You will receive a full refund within thirty days from when we receive the item at ayros e-shop. Returns are possible in case of damaged or wrongly shipped items.

We only refund the cost of the product. In case of return, you are responsible for returning the item yourself by mail and for the shipping costs of the return.

ayros e-shop is a trademark of ayros Sp.z.o.o. (Poland).